Terms and Conditions

Changes to Order
We do not allow changes up to 72 hours before the event date to allow our kitchen to prepare the order in time. Any changes made after that time must be called into 651-227-2192 ext 110 and changes are accepted at the kitchen manager’s discretion. If increases on the order occur over the phone, the Client is responsible of paying the balance at the time of changes. 

Delivery

The Caterer, at the request of the Client, will schedule the delivery on behalf of the client via an independent courier service, Accell Delivery Service. Their rates being at $45 and increase with distance, time of day, or day of the week. The full balance will be charged to the customer.  There are no minimums for delivery. Orders larger than $2000 may have to be charged two delivery fees for two separate cars. The delivery fee does not cover a tip for the driver. Please let the Caterer know prior to delivery scheduling if you would like to add a tip for the driver.

Pick Up
When you pick up your order, it is your responsibility as a customer to check if all items are in their order. The deli attendant may ask you to initial that you checked the order with him/her. If you choose to pick up the food without checking that all items are present, it is not the Caterers responsibility for missing items after leaving the premise.

Payments

All prepayments will be returned in full (less $100.00) if the event is canceled by the Client or venue up to 14 days prior to the event date. All prepayments will be returned (less 50% of the Catering Invoice amount) if the event is canceled within 7 days by the Client or venue. If the event is canceled after the 7-day mark, the Caterer will keep 100% of the Catering Invoice amount. Any additional costs incurred by Caterer in the preparation of the event will also be charged to the Client.

The Caterer reserves the right to terminate this contract for any reason. If The Caterer terminates this contract any time up to 7 days prior to the event date, all deposits and prepayments will be returned in full within 2 days. If the Caterer terminates this contract within 7 days of the event, all deposits and prepayments will be returned in full within 2 days. 

Utensils and Extra

Plastic utensils and serving utensils are not included in the order unless requested. Additionally, warming chafers to keep the food warm are not included and can be included for an extra fee. Pleas included those in your checkout process if they are need for your event.